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Delivery Information


Not going to be in during the day?

If you are not going to be in during the day and don't want the inconvenience of collecting your parcel from the depot if you miss your delivery we can deliver to your work address as long as your state your billing address first when ordering. Don't worry its very discreet, scroll to the bottom of this page to see of how your order will look.

Delivery Charges

Delivery is free to all mainland UK addresses on all orders over £50

Royal Mail Tracked 48 - 2-3 Days (Delivery to mainland UK addresses)
is £2.50 on orders under £20 or free on orders over £50.

Royal Mail Tracked24 - 1-2 days (Delivery to mainland UK addresses)
is £3.95 or free on order over £50

Courier Overnight (Remote areas of Scotland and Northern Ireland can be 2 days)
- Delivery from 8am until 6pm Monday to Friday. Free Shipping

Orders must reach us by 12 pm for same day dispatch

How long does it take to arrive?

Standard recorded delivery:-
1-3 working days (Although Royal Mail advice 92% of first class mail is currently arriving the next day)
Overnight By Royal Mail:-

Orders placed before 12 pm Monday to Friday are dispatched the same day.
Note: Bank Holidays and National Holidays are not working days. Royal Mail and all couriers are closed.

Security and Discretion

All products are shipped discreetly in a nondescript package with absolutely no indication as to the contents. All orders are sent recorded delivery by the Royal Mail or Recorded delivery by DPD.

Regardless of the size or cost of your order, your goods will be dispatched in a box and will require a signature.

We will email you your tracking number on the day of dispatch

International Shipping.

Depending on the size of your order it will either be shipped by Royal Mail AirSure (Registered) or Fedex

Delivery takes 3-5 working days

Southern Ireland : Free Shipping
Mainland Europe: Free Shipping
Usa & Canada    : Free Shipping

Please be aware heavy or large orders will be charged extra shipping costs above the standard rate. We will contact you once your order is ready to be dispatch with the extra shipping charge.

We currently ship to the following international destinations:

 Australia France Norway
 Austria Germany Portugal
 Belgium Greece Spain
 Canada Ireland Sweden
 Cyprus Italy Switzerland
 Denmark Luxemburg   USA
 Finland Netherlands Malta


Stock and Ordering

Goods that are in stock are dispatched same day if you order before 12 pm. If you have ordered an item that is out of stock and want to wait a bit longer for delivery, we would expect to get your goods to you in about 12 days.

If your are not in when your parcel arrives Royal Mail will keep your package at your local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us. Postal charges apply to send the goods back out to you.

If any questions should arise, regarding your order. We will try to contact you by email and if that fails, we will try to contact you by phone if a number was provided.

If you select an item that is out of stock and choose overnight shipping as your method of delivery we will not dispatch your order until all the goods are in stock. If you wish to do a split dispatch order please contact us.

No outside label (postage only)
Discreet packaging
No logos 

Due to health concerns, sanitary reasons and the nature of our products, we are unable to accept used and opened products. If the item or items you received are defective, please notify us within 14 days if defective. We will send you a brand new replacement and provide a return shipping label for the defective unit.. Returns that are unopened, unused and items with manufacturing defects are accepted but MUST be mailed back in its ORIGINAL (FACTORY) PACKAGING.

The merchandise returned must be in the original packaging and unused. The buyer pays for  return shipping on Unopened items and are subject to 20% restocking fee. Postage on returns unopened buyer pays.. We will be responsible for the shipping on the replacement.

Buyer should contact us within 15 Days after receiving the item on all other non defective returns.

Refund given as Money Back or Exchange
Return shipping will be paid by the buyer .
20% restocking fee will be charged.
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